1. General

We are committed to protecting the confidentiality of personal data and the privacy of users of our website. The personal data collected is used exclusively for providing the services we offer. We respect the confidentiality of personal data and user privacy; therefore, we will take all necessary measures to protect them against any violations or misuse. The security of users' personal data is an area to which we pay exceptional care and attention, as we are fully aware of its sensitive nature.
2. Use of Personal Data

For the purpose of delivering our services, we collect, manage, process, and store the following user data:

• First and last name;
• Delivery addresses;
• Company name or corporate entity title (if the user is a legal entity);
• Tax identification number of the legal entity (if the user is a legal entity);
• Email address (username);
• Password in encrypted form;
• Contact telephone number;
• Country of residence;
• Other data voluntarily entered by the user in forms on the website;
• Other data voluntarily added by the user at a later stage in their user profile.

We are not responsible for the accuracy, completeness, or up-to-date nature of the data entered by users.

3. Cookies and IP Addresses

At the beginning of each session on the website, every user is assigned an identification cookie to manage the shopping cart and ensure traceability (a "cookie"), which is stored in the server memory only for the duration of the visit and deleted after one hour of inactivity.

We may also store certain persistent cookies on the user's computer, such as an encrypted user ID number for recognition during future visits, or product review markers that allow the user to see which items they have already rated. Furthermore, indirect cookies from third-party services such as Google Analytics may be used to analyze website traffic. This data may be used in an anonymized, aggregated format for statistical analysis purposes.

To ensure online security, we also collect IP addresses from which users access the website.

4. Statement on Protecting Personal Data Confidentiality and User Privacy

In accordance with applicable data protection regulations, we are bound to safeguard the personal data of users of our website.

Under no circumstances will we disclose a user's personal or other data to a third party or grant a third party access to such data without the user's explicit permission, unless required to do so by state authorities, where such an obligation is prescribed by law, or in good faith that such action is necessary for proceedings before courts or other state bodies, as well as to protect and enforce the Merchant's legitimate interests.

All personal and other data provided by the user upon registering on the website or placing an order—including order content—will be protected in accordance with personal data protection laws. We will not use this data for any purpose that could in any way harm the user or any other party involved. User data will not be used to send unsolicited promotional emails or other unwanted promotional material, except for promotional notifications to which the user has subscribed or explicitly consented.

Data may be used in an anonymized, aggregated format for statistical analysis purposes. The confidentiality of user personal and other data will not be violated in any form.

We will share only the necessary information with delivery services (e.g., Pošta Slovenije, DHL, UPS, etc.) required for delivering products purchased on the website (recipient details and delivery address).

We will contact the user by email if necessary to execute a purchase on the website, and by telephone only if issues arise during the registration or ordering process.

5. Implementation of the Privacy Policy

All full-time, part-time, or contract personnel who have access to personal and other user data are fully informed of their duty to safeguard such data and are bound to strictly comply with these confidentiality and privacy provisions. The duty of confidentiality applies indefinitely, including after the termination of employment or contractual relationship.

Registered users may cease using the website at any time and may cancel their registration by submitting a written notice of cancellation. Prior to submitting a notice of registration cancellation, the user must settle all outstanding liabilities arising from purchases made on the website.

The confidentiality of personal data and user privacy within the scope of this Privacy Policy will continue to be protected even after registration is canceled.

6. Additional Information

If you have any questions, concerns, or comments regarding this Privacy Policy, please contact us at: info@blendergroup.si